Privacy & Legal

We’re committed to protecting your personal info. Our Privacy Policy explains how Public Mobile and its affiliated companies use personal information for client service, marketing and product development purposes. You control how your personal information is used for marketing. If you have any questions or concerns about Public Mobile's privacy practices, you may email [email protected].

The User Terms contain important information about the application, including details about possible service charges and the collection, use and storage of personal information. You were asked to accept the User Terms when using the Public Mobile app. If you want another look, just follow the link.

We implement network traffic management measures to provide the best possible network experience for our customers. These include Wireless Video Experience Optimization and traffic management practices that apply to our unlimited data plans. A description of these practices can be found here.

By using the Public Mobile website, you agree to the Website Terms. These terms of use cover the responsible use of the website with respect to copyright and trademark protection, user contributions, uploads and comments, fair use and other legal issues.

E911 is a service that allows emergency operators to provide better assistance to people calling 911 from their mobile phones. It provides emergency operators with more specific information about your location and displays your mobile phone number to emergency operators. Learn more about E911.

Alert Ready is a service designed to deliver critical and potentially life-saving emergency alert messages to Canadians. The Alert Ready system was developed in partnership with federal, provincial and territorial emergency management officials, Pelmorex Weather Networks (Television) Inc., the broadcast industry and wireless service providers to ensure you receive emergency alerts immediately and know when to take action to keep you and your family safe. Learn more.