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Transferring Your Number to Public Mobile from Another Provider
If you are new to Public Mobile and would like to keep your phone number from your previous provider you can choose to transfer your number either during or after activation.
Regardless of when you choose to transfer the phone number, here are some things to remember:
- Only the authorized account holder can transfer a number
- You cannot transfer a number between Public Mobile accounts
- Your previous account must be active in order for the number transfer to go through. Once the transfer is complete, it will be automatically deactivated from your previous service provider
- You’ll need the below information in order to complete the transfer
| Mobile Phone Number Transfer | Landline Phone Number Transfer |
|---|---|
| Old service provider brand | First and last name of account holder |
| IMEI Number OR Previous Provider Account Number | Complete billing address |
| Alternate Contact Phone Number | Alternate Contact Phone Number |
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