The help you need, anytime you need it
Use the search bar, or choose from one of the topics below to find answers to (almost) any question with our help articles.
Changing Your Community Settings
If you need to manage your Community account settings or update your profile, you can do so by clicking your avatar image, and selecting ‘My Profile’ or ‘My Settings’.
Notification Settings
You can access your Community notification settings by clicking on your avatar profile image and selecting ‘My Settings’ and accessing the following options:
- Turn on/off Community email and push notifications: select ‘Subscription & Notification’ then ‘Notification Settings’.
- Note: we highly recommend keeping this turned on, to make sure you’re quickly notified someone has responded in the Community.
- Subscribe to your favourite threads: If you’re looking for support questions, subscribe to our Get Support forum for notifications on recent posts - select ‘Subscription & Notification’ then ‘My Subscriptions’
Profile Settings
You can access your Community Profile settings by clicking on your avatar profile image and selecting ‘My Profile’ and accessing the following options:
- Change your profile avatar: Select from our Community avatar library under ‘My Profile’
- Review your Community account stats: Track your posts, badges and Bravos earned or given, and your Community rank. Visit our ‘What is the Community’ article to learn more about our Community program and how you can earn rewards.
To check out more options, visit the Public Mobile Community.
Was this article helpful?
Still have questions? Ask our community.
Our community forum is made up of Public Mobile customers just like you, all there to ask questions, find solutions, and make the Public Mobile experience better.